Sign Up
5 minutesRegister at Wiser Workplace
- Register your interest with your company details
- Choose your plan at launch (see Pricing):
- Free: We send you every concern in full, with its category and description. Read and reply on the message channel for every concern, at no charge, through one responder account.
- Starter: 1 to 49 employees. Everything in Free, plus document exchange, the case record with exports and closure summaries, and mediator-guided resolution at launch with no per-mediation charge.
- Professional: 50 to 249 employees. Everything in Starter, for larger teams.
- Enterprise: 250 or more employees. Everything in Professional, with a dedicated contact at Wiser Workplace.
- Employers pay Wiser Workplace a monthly subscription. The mediator's own fee is set by the mediator and paid separately by the employer unless the parties agree otherwise in writing; Wiser Workplace never takes a share of it.
- No payment is collected pre-launch, and no credit card is required at registration
- At launch, Wiser Workplace may offer eligible employers a 60-day complimentary trial of paid features (Terms Section 6)
Configure Your Portal
10 minutesComplete Your Setup
- Set your designated respondent (the person who receives concern notifications)
- Add your company information
- Company name and location
- Industry and company size
- Contact information
Announce to Your Organization
Your timelineMultiple Announcement Options
- Send a company-wide email to all employees
- Include in your employee onboarding materials
- Post on your internal HR portal or intranet
Sample language, for use at launch
Important Note
Announcing the platform is optional but recommended. At launch, employees can find and use Wiser Workplace independently, even without a formal announcement from your organization.
Respond to Concerns
OngoingWhen a Concern is Filed
- You receive a notification when an employee files a concern
- Log into your Employer Portal to review the details
- The employee's identity and concern details are securely stored
Your Response Options
- Direct Response: Respond to the concern directly through the portal
- Close the Case: Mark the concern as resolved (by agreement) or unresolved; the platform records the closure and any written agreement the parties reached
- Resolve: Mark the concern as resolved once addressed
Timeline
- You get a structured, confidential response channel
- The platform may send you reminders; it records when a reply comes, and when none has come, and does not promise one
- The platform records the timestamp of every response
Track & Document
AutomaticAutomatic Documentation
- Every response and resolution is timestamped automatically
- A complete audit trail is maintained throughout the process
- All communications are securely stored in your account
Your Records
- Review resolution records and documentation in the portal
- A timestamped record inside the platform, confidential under Terms Section 7
- Records remain available in the portal while your account is open
Recordkeeping Benefits
- Keeps employee concerns in one place
- Captures a timestamped record of every exchange
- Reduces the manual effort of reconstructing events from memory
Frequently Asked Questions for HR Directors
Do I need to tell my legal department?
Recommended but not required. You may want to loop in your counsel before announcing the platform or as concerns are filed. Your legal team can advise on response strategy and help ensure compliance with your organization's policies. You can consult your own counsel at any time.
What if an employee files something frivolous?
You can respond explaining your position through the portal. The platform records your response and when it was sent.
Can I require employees to use this before filing a lawsuit?
No. Wiser Workplace is a voluntary resource for employees. Do not make it a condition of employment, write it into a handbook or policy, or treat it as a required step before an employee may raise a concern with a government agency or a court; an employee's right to do so does not depend on any channel you provide. Making the platform available and well-publicized may reduce litigation by providing an accessible alternative for resolving concerns informally.
What happens to my data if I cancel?
You retain access to your records in the portal through the end of your billing period. Use of those records remains subject to Terms Section 7.
Does this replace our internal HR complaint process?
No. Wiser Workplace is an additional, independent channel for employees to raise concerns confidentially. An employer can use both; the internal HR process and Wiser Workplace complement each other. Employees may prefer a confidential channel outside your HR system, while you benefit from the documented resolution process.
How does this affect my insurance or liability?
Check with your professional liability and employment practices liability insurance carrier. Documented response timestamps can support an organization's internal compliance review.
Can employees remain anonymous?
The employee is identified to the platform, and that is deliberate. Wiser is non-anonymous by default. An anonymous tip channel produces a report you often cannot act on; this platform is built to produce a conversation and a written record, which requires the platform to know who the parties are.
What the employee gets is confidentiality rather than anonymity, and the two are not the same thing. Under Section 7 of the Terms of Service, the identity of the parties and the existence and nature of the concern are Confidential Information binding on both sides. The platform does not show you the employee's name, email address, or phone number. You receive the submission, and anything the employee later sends through the platform, as written, and that may identify the employee. The platform does not otherwise disclose the employee's identifying information to you, except as required by law or court order. If you need an anonymous tip line for SOX or Dodd-Frank purposes, keep the one you have; this is a different instrument for a different problem.